Privacy Policy
We are committed to protecting your personal information and your right to privacy.
Information Collection
The Company collects personal information through website interactions, membership registrations, and booking processes. This may include name, contact details, identification documents where required, payment information, and travel preferences.
Purpose of Data Usage
The collected information is used for processing memberships and bookings, providing customer support, improving services, complying with legal requirements, and sending updates or promotional communications.
Legal Basis for Processing
Data is processed based on user consent, contractual necessity, and compliance with applicable legal obligations.
Data Retention
Personal data shall be retained for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Requests for deletion may be considered subject to applicable laws.
Data Security
The Company implements reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure. However, no system can guarantee complete security.
Sharing of Information
The Company may share personal information with resort partners, service providers, payment processors, and legal authorities where required. Such sharing is limited to the extent necessary for service delivery or compliance.
Cookies Policy
The website uses cookies and similar technologies to enhance user experience and analyse usage patterns. Users may control cookie settings through their browser, though certain features of the website may be affected.
User Rights
Users have the right to access, update, or request deletion of their personal data, subject to verification and legal requirements. Users may also withdraw consent for marketing communications at any time.
Children’s Privacy
The services are not intended for individuals under the age of eighteen. The Company does not knowingly collect personal data from minors.
Policy Updates
The Company reserves the right to modify these Terms and the Privacy Policy at any time. Updated versions shall be posted on the website and become effective immediately upon publication.
Contact Information
For any queries, concerns, or grievances, users may contact the Company through the official communication channels provided on the website. Response times may vary depending on the nature of the request.
Consent
By accessing or using the website and services, the user provides explicit consent to the collection, use, and processing of personal data in accordance with this Privacy Policy and agrees to be bound by the Terms and Conditions.